Privacy Policy

Published 25/10/2022
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Privacy policy

We are committed to protecting the confidentiality of your personal information and data and that it will not collect any personal information about you unless you voluntarily choose to avail and provide this information to us through the communication channels described on this website, as this information is not exploited or used for another (illegal) purpose outside the framework of completing and processing your request Whenever service purpose is available.

Collection and Use of e-Information

The website's servers automatically capture your Internet Protocol (IP) address when you visit the website. (Your Internet Protocol address is the number of the computer you are using, which allows other devices connected to the Internet to determine the destination of data from them, and to collect certain information such as browser type and search engine but without personally identifying you). The website's use of your Internet protocol helps to diagnose problems that occur in its servers, and also helps it to perform the necessary statistics to measure the use of the website (the number of visitors and the language of the computer you use), and the website does not allow anyone outside the framework of its technical team to see the protocol your internet.

Safe Transmission of Information

The Digital Government Authority (DGA) provides and achieves cyber security standards on this site in order to ensure the protection of the information and services provided. DGA also monitors data and its movement within the site, and therefore to detect any attempts to hack, illegal access, infringement or change to the contents of the site without prior permission or any attempts to harm it. DGA reserves the right to file a lawsuit and legal claim for any offender, according to the Law (Anti-Information Crimes Control System) and the legislation of the Kingdom of Saudi Arabia.


The website may store so-called cookies on your computer when you visit the website. Cookies are pieces of data that uniquely identifies you as a user and can be used to improve your knowledge of the website and to better understand the user base of this website. Most browsers are initially set up to accept cookies, and you can also reset your browser to refuse all cookies or to alert you when cookies are being sent. Please also note that some of the services displayed on this website may not function properly if you refuse cookies, as we may/do not link the information we store in cookies to any personally identifiable information you provide on our website.

Personal Information

The Digital Government Authority collects information of national identity, job, education, and other information through the Government Service Bus, and does not store this information.

Protection of Personal Information

The Digital Government Authority is committed to protecting the privacy and confidentiality of personal information and not to view it without personal consent, except in the legal cases required by the system to disclose it.

The right to Inspect, Amend or Correct Personal Data

Any user who provides the website with his/her personal information has the right to inspect, amend or correct it. The user can modify his/her personal information through the Digital Government Authority website, and he/she can also request the modification of his/her personal information by sending an email to

Other Websites

This Privacy Policy applies to the Digital Government Authority only. If you move to another website through the Digital Government Authority website, you should read that website's privacy policy; To determine the information security practices and privacy policy adopted there.

Geographical Location

The user may at times be required to consent to the user's geolocation to use some of the services offered by the Digital Government Authority.

Changes to the Privacy Policy

The Digital Government Authority has its own discretion to update this Privacy Policy at any time. To find out the latest update, the user should review the update date at the bottom of this page.

Agree to the Privacy Policy

Your use of the Digital Government Authority’s website signifies your acceptance of this Privacy Policy, and the terms and conditions that govern it. If you do not agree to this policy, you must not use any of the services offered through the Digital Government Authority’s website.
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