Mapping Future and Current Experience Consultation
The services aims to provide future digital experience planning / preparing and planning the product or service experience and creating value by creating a detailed plan that explains and solves the pain points at different interaction points, whether front-end facing the beneficiary or back-end affecting the digital experience. After receiving the request, it is reviewed and evaluated, then the study is prepared and delivered and the work ends when the user receives a notification of completion of the service attached to the final report.
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