{{ title }} | Digital Government Authority

Official government website of the Government of the Kingdom of Saudi Arabia

How to verify

Links to official Saudi websites end withgov.sa

All links to official websites of government agencies in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Service

Mapping Future and Current Experience Consultation

Start Service

Digital Consulting

The service allows submitting a consultation request in preparing and planning the product or service experience, and creating value by creating a detailed plan that explains and solves the challenges at the various interaction points, whether the front facing the beneficiary or the background that affects the digital experience.

Service level agreement

Government Sector Beneficiaries

14 Days Completion Duration

DGA website Service Channels

free Service Fees

Service Language Arabic

FAQ

Phone Number Contact Number 199099

Email Email [email protected]

Service Usage Guide Raqmi Portal Guide

Steps

Requirements

Required Documents

Select "start service" for Mapping Future and Current Experience Consultation
Use NAFATH credentials to login
Fill out the form and make sure to attach the necessary and supporting documents, if any
Submit the request
Receive a notification email contains the Request No. and Request Date

Last Update Date For Page Content : 26/02/2026 21:56 Saudi Arabia Time