The Digital Government Authority signs an agreement to adopt the Balady platform as a sectoral platform for digital municipal services

The Digital Government Authority signs an agreement in the presence of His Excellency Mr. Majid Al-Hogail and His Excellency Eng. Ahmed Alsuwaiyan to support and enable the strategic program for smart transformation in business, data and to adopt the “Balady Platform” as a sectoral platform to provide digital municipal services at the level of the Kingdom.

Balady platform is a sectoral platform for municipal services, which aims to:
• Enriching the beneficiary's experience.
• Increasing spending efficiency for digital business.
• Encouraging the use of shared infrastructure and applications.
• Facilitating the application of innovative business models in all municipalities.
• Raising Saudi Arabia’s competitive indicators in the municipal sector.
• Integrating municipalities’ digital platforms and websites.

What are outputs of Balady the sectoral platform for municipal services:
• Developing more than 300 services.
• Launching and providing municipal services.
• building a unified digital platform.

What is the impact of Balady the sectoral platform for municipal services:
• Reaching 16 million users by the end of 2030.
• Reducing the percentage of applying in person to 5% by the end of the year 203.
• Measuring performance and increasing beneficiary satisfaction to 90%.