Digital Experience Maturity Index | Digital Government Authority

Official government website of the Government of the Kingdom of Saudi Arabia

How to verify

Links to official Saudi websites end withgov.sa

All links to official websites of government agencies in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Digital Experience Maturity Index for Government Services (2025)

This report has been prepared to provide an overview of the Digital Experience Maturity Index for government services in 2025 .It begins with an overview of the index and its objectives along with an overview of the sub index related to Digital Inclusion, which was focused on in this cycle, with…

Show Details Download Digital File

Digital Experience Maturity Index for Government Services (2024)

This report provides an overview of the Digital Experience Maturity Index for Government Services 2024, its methodology and measurement mechanism. Moreover, it highlights the most prominent achievements, developments and improvements that the platforms included, have worked on in the field of…

Show Details Download Digital File

Digital Experience Maturity Index for Government Services 2023

The digital experience is the entirety of the beneficiaries’ experience formed through the interactions with digital government platforms and services across all touchpoints through beneficiaries’ affairs with the government entity. The experience starts with an initial contact with the government…

Show Details Download Digital File

Digital Experience Maturity Index for Government Services 2022

The digital experience is considered the result of the beneficiary's interaction with government agencies and their services through various digital channels, which affects the beneficiary's satisfaction about the quality of this experience. Given the role of the digital experience in raising…

Show Details Download Digital File

suggestions

Suggestions and comments

For any inquiries or comments about the services or the current page, please fill in the required information.

Last Update Date For Page Content : 26/02/2026 16:54 Saudi Arabia Time