Organizing digital platforms: 

1. Regulating the digital platforms:  
   Supervising initiatives and projects to create and launch digital platforms, organizing their works, and ensuring strategic alignment.
    
2. Improving the quality of services and user experience: 
   Providing high-quality unified services, increasing operational efficiency, paying attention to improving user experience, and ensuring compliance with regulations.
    
3. Increasing spending efficiency: 
   Optimal use of government digital systems components and sharing them among all government sectors and institutions to achieve higher spending efficiency.
    
4. Improving Saudi Arabia's ranking in international indicators: 
   Improving the classification and ranking of Saudi Arabia in international reports by activating the regulatory and oversight role that contributes to achieving the required standards.
    
5. Business Continuity:  
   Ensure operations, sustainability, and business continuity stability, and assess compliance with regulatory standards and policies.

Digital platforms are portals or applications that require user login and provide interactive services directed to one or more segments of users. Primarily, they consist of web and mobile applications that communicate and integrate with each other and may integrate with other external services. Moreover, they provide a consistent, unified, integrated, and seamless experience across the various channels so that they focus on the user and enable it to interact in every digital communication channel.

Platform owners from government entities are represented by those with access to the government leaders' platform.

1. Platform information: Platform name - platform description - target segment - target sectors - platform classification - operating period - channels - data hosting.
2. Domain information: The entity can request the registration of a new domain or choose the platform under a sub-domain of a previously registered domain.
3. Developer information: The entity can select one or more developers.
4. Scope of work & objectives: Scope of work - objectives - justification for establishment - gap analysis - alignment with strategy - logo.
5. Similar platforms: Platforms similar to the platform must be clarified to be registered.
6. Platform services: Through this, the services that will be developed on the platform shall be added to support the application."
    

If a developer has not been contracted until the application submission time, it is possible to answer with "Non."

The total time limit for examining the application takes from 3-20 working days, depending on the type of platform, as follows:

National platforms:  20 working days.  
Sectoral platforms: 10 working days. 
Government platforms: 10working days.  
Website:  20 working days.  

Upon completing the examination of the application and all related requirements, a response will be sent to the government agency via DGA's email.
 

Contact via the unified No. 199099 and open a problem ticket, and a response will be sent as soon as possible.

When applying to register a new platform, you must obtain approval from DGA first.

Await the approval of DGA.

Yes, it is required to apply for the service if there are new services or addition of, modifications, or new technical features to the platform.

The time limit will be updated in FAQ to conform to the time limit mentioned on the site, noting that the total time limit for examining the application takes 3-20 working days, as examining the application requires going through all stages.

Yes, the application is submitted by the Information Technology Manager or his representative, and it is possible to request adding the information of the authorized person from the support unit in Raqmi Portal.

The application examination period will not be exceeded, and the response will be sent within the time limit only if there are notes in the application that require providing us with some other requirements to complete the examination of the application.

Yes, and the previous services are no longer visible in my digital.